Frequent Asked Questions

Are all your rugs, furniture, and accessories on the web?

We are in the process of uploading our inventory online. Please check out our current lines and feel free to contact us with any additional questions. Come back frequently as more of our inventory gets added online.

How do I order or get more information?

If you want to place an order or get more information please contact us at (402) 390-1122 or email us at info@orientalrugpalace.com.

Where are your products manufactured?

Our rugs are imported from India, China, and Pakistan. Our furniture and accessories are mainly made within the United States and Canada.

Do your services require an appointment?

No, feel free to drop by our store anytime or contact us and we would be happy to assist you with recommendations and provide you a quote.

Is your showroom open everyday?

Yes, our current hours is Mon - Sat 10AM - 6PM and Sun 12PM - 5PM. Closed most national holidays.

How often does your website update?

Our site will be updated frequently.

I can not find the furniture that meets my needs, do you offer custom furniture?

Yes, majority of our furniture is manufactured in the USA and Canada. If you do not find what you are looking for, you can custom design the furniture that fits your needs. Custom orders typically take 4-8 weeks to arrive.

How do I pick the right oriental rug?

Well, it depends on the type of rug you want. All of our rugs are handmade, either hand tufted, flat weave, or hand-knotted. There are many choices from designs, colors to size. Please contact us and we would be glad to assist you in finding the right rug for you.

Do I have to have fringe on my rug?

Most hand knotted rugs have fringes. In a hand-knotted rug, lengths of yarn (usually cotton) are stretched across a loom in one direction (called the warp). Smaller pieces of wool or silk yarn are then tied to the warp yarns to create the body and design of the rug. The fringe on each end of a hand-knotted rug is the warp yarns that are clipped from the loom and tied off. Making the fringe the foundation of the rug so most of the time fringe will be included, however we do have options on ways to hide fringes or order them without fringes.