Shipping and Handling

Shipping and Handling

  • Contact us by email info@orientalrugpalace.com and we will provide you a quote. Orders placed through the web that requests shipping without contacting us will be cancelled. 
  • We do not ship Internationally.

Store Pickup

  • We now offer local pickup at our showroom.
  • Purchase online and your order will be ready for pick up.
  • Most orders will be ready within a day or two. If you need it sooner please place your order and contact us and we would be happy to work with you to get your order ready ASAP during business hours.
  • Orders must be picked up within 7 days. If you need more time please contact us. Otherwise orders will be cancelled and payments will be refunded.
  • We will send out an email when orders are ready for pick up or will contact via phone if there are any issues or questions.